Support

Last updated: 16 July 2026 · ProGalaxy eLabs Private Limited

Need help with your WebMeteor workspace, billing, or account? Reach us through any of the channels below.

India-based support — WebMeteor is built and supported by ProGalaxy eLabs Private Limited from Vijayawada, Andhra Pradesh, India, in Indian time zones.

Contact channels

Billing & refunds

For billing questions, cancellations, or refund requests, see our Refunds & Cancellation Policy or email support@progalaxyelabs.com directly.

Privacy & data grievances

For privacy or data-protection grievances, contact our Grievance Officer.

Your own Claude account

Issues with your Anthropic Claude subscription itself (billing, usage limits, rate limits) are handled directly by Anthropic, since WebMeteor is a bring-your-own-Claude product — see our Terms of Use for details.