Support

Last updated: 16 July 2026 · ProGalaxy eLabs Private Limited

Need help with your WebMeteor workspace, billing, or account? Reach us through any of the channels below.

India-based support — WebMeteor is built and supported by ProGalaxy eLabs Private Limited from Vijayawada, Andhra Pradesh, India, in Indian time zones.

Contact channels

Billing & refunds

For billing questions, cancellations, or refund requests, see our Refunds & Cancellation Policy or email support@progalaxyelabs.com directly.

Privacy & data grievances

For privacy or data-protection grievances, contact our Grievance Officer.

Your own AI account (Claude or Codex)

Issues with your own Claude or Codex subscription itself (billing, usage limits, rate limits) are handled directly by that provider (Anthropic or OpenAI), since WebMeteor is a bring-your-own-AI product — see our Terms of Use for details.